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Trying to install Netgear ac750 WiFi router. getting message…

Trying to install Netgear...

Trying to install Netgear ac750 WiFi router. getting message "403 forbidden"

Technician's Assistant: How much experience do you have with this particular NETGEAR router?

None - just purchased it

Technician's Assistant: What happened right before this popped up?

Tried to input network key

Technician's Assistant: What troubleshooting have you tried?

Rebooted computer, modem, etc. Reconnected Ethernet cables

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Answered in 3 minutes by:
9/9/2017
Byron
Byron, PC Support Tech
Category: Networking
Satisfied Customers: 3,350
Experience: CCNA, A+, MCSE 11 years at a large law firm.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

Is your computer connected to the router with an ethernet cable or are you connecting to the router's

wi-fi signal?

Byron
Byron, PC Support Tech
Category: Networking
Satisfied Customers: 3,350
Experience: CCNA, A+, MCSE 11 years at a large law firm.
Verified
Byron and 87 other Networking Specialists are ready to help you
Ask your own question now
Customer reply replied 10 months ago
Ethernet Cable - Not connected to router now - Ethernet Cable from Modem to PC

PLease call me at the number on your screen or send me your number and I"ll call you.

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Byron
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Byron, PC Support Tech
Category: Networking
Satisfied Customers: 3,350
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Experience: CCNA, A+, MCSE 11 years at a large law firm.

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