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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I am unable to get back to Netflix, after replacing the

Customer Question

I am unable to get back to Netflix, after replacing the Modem and Router, with new parts, from Spectrum
JA: What's the make/model of your device? How old is it?
Customer: The Netflix device?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Since installing new spectrum devices, I have tried to follow their instruction sheet, and when it comes to installing WiFi it doesn't work, and it lists a password, on the device, but Netflix doesn't ask for a password.
JA: Anything else you want the Game Expert to know before I connect you?
Customer: Other than, you are dealing with a "novice"
Submitted: 1 month ago.
Category: Networking
Expert:  Michael Hannigan replied 1 month ago.

Hello. My name is***** will be helping you with your question today. Please give me a moment to review your question and respond.

Expert:  Michael Hannigan replied 1 month ago.

So the problem you are having is connecting the netflix device to Wifi? What type of device is Netflix on? For example, TV, Roku, etc.