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I have forgotten my password for my computer wifi, Dell

Customer Question
I have forgotten my...

I have forgotten my password ***** my computer wifi

Technician's Assistant: What's the make/model of your device? How old is it?

Dell inspiron, maybe 4 years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

My computer is fine, just want my cell phone to hook up to it occasionally and it needs a password. In the past it did it automatically.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Nothing, thanks

Submitted: 11 months ago.Category: Networking
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Answered in 15 minutes by:
9/7/2017
Network Technician: Mr.Med, Network Administrator replied 11 months ago
Mr.Med
Mr.Med, Network Administrator
Category: Networking
Satisfied Customers: 2,279
Experience: if you have any question about network system and security, contact me
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Network Technician: Mr.Med, Network Administrator replied 11 months ago

I'm sorry about the issue, Can you tell me please if you already have a windows 7,8 or 10 computer connected to the wireless network? As we may be able to get the password ***** this.

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Customer reply replied 11 months ago
I have windows 7 connected to the cable network
Customer reply replied 11 months ago
I prefer you tell me how to get a new password. Thanks.
Network Technician: Mr.Med, Network Administrator replied 11 months ago
  • Click on the radio bars in the bottom right (near the time). Then click on your wireless network in the list (where it says connected).
  • Click properties.
  • Then in the new window click Security, then show characters.
  • You will then see the wireless password


Let me know the results
Thank you

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Customer reply replied 11 months ago
I tried your way, and when clicking my wireless network, it just said it was connected, not any properties. Some how or other I went into my computer and found properties, security, etc and found the password. thanks for your assistance, which actually helped.
Network Technician: Mr.Med, Network Administrator replied 11 months ago

I'm glad to know that the problem has been resolved, If you have a moment please rate my answer by clicking on one of the stars, Positive rating are appreciated

Thank you

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Network Technician: Mr.Med, Network Administrator replied 11 months ago

JustAnswer has a 100% satisfaction guarantee, We value you as a customer and very much want you to be satisfied.

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Customer reply replied 11 months ago
I have windows 7 on my computer and it is conected to cable network. thanks.
Network Technician: Mr.Med, Network Administrator replied 11 months ago

Do you still need help with this problem please?

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Network Technician: Mr.Med, Network Administrator replied 11 months ago

To find your wireless password ***** follow these steps :

  • Click on the radio bars in the bottom right (near the time). Then click on your wireless network in the list (where it says connected).
  • Right-Click then click properties.
  • Then in the new window click Security, then show characters.
  • You will then see the wireless password

Additional information : https://www.youtube.com/watch?v=68Q4Km5TIwo

Thank you

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