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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Can not get my roku to acept my password, 7g276205479

Customer Question

can not get my roku to acept my password
JA: What's the make/model number of your device? How old is it?
Customer: 7g276205479 sku#3700ca 1 day old
JA: How long has this been an issue? What happened right before this popped up?
Customer: It say can not conect to password ***** router
JA: Anything else you want the Video Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Networking
Expert:  Viet - Network Tech replied 1 month ago.

I'm sorry about the issue. What's the exact error or message?

What is the make / model of your Internet modem/router device?
Do also you have a laptop / wireless computer that is currently connected via wireless? If yes, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 1 month ago.
error code 014.40 router linksyse2500 Ihave a tablet samsung E
Customer: replied 1 month ago.
no tell me why this does not work
Expert:  Joe AV replied 1 month ago.

Hello and welcome. My name is ***** ***** I would like to help with this issue. It seems you are unable to get the samsung tablet to connect to your wifi linksys router. I would like to see if you can go into the wifi settings on the tablet and select your network. Once you select it, please select "forget this network". Once it is gone, please try to reconnect using the password.