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My Netgear 86300 router seems to have stopped working, Not…

Customer Question
My Netgear 86300 router...

My Netgear 86300 router seems to have stopped working

Technician's Assistant: How much experience do you have with this particular NETGEAR router?

Not much experience. The rounter has been working trouble free for several years. In the past four months I've probably had to reboot it twice

Technician's Assistant: What happened right before this popped up?

I lost my internet connection. Rebooted my modem and then the router stopped working

Technician's Assistant: What troubleshooting have you tried?

I've tried turning the power off waiting a few minutes, then powering on. Also tried resetting the router and accessing it through an ethernet connection. The power light is flashing amber on and off.

Submitted: 5 months ago.Category: Networking
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9/6/2017
Network Technician: Kris R, CCIE replied 5 months ago
Kris R
Kris R, CCIE
Category: Networking
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