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I have a Linksys wireless router and need to connect a nw…

Customer Question
I have a Linksys...

I have a Linksys wireless router and need to connect a nw device t the network. The password ***** have doesn't work

Technician's Assistant: How much experience do you have with this particular Linksys product?

We have used it for several years. I am not no computer expert

Technician's Assistant: What happened right before this popped up?

My Nook tablet reader died, i received a replacement and cannot connect to Linksys. Message when i use the passowrd i have is "password *****"

Technician's Assistant: What troubleshooting have you tried?

Tried using guest but need to connect. No trouble shooting is offered.

Submitted: 10 months ago.Category: Networking
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Answered in 5 minutes by:
9/5/2017
Network Technician: Richard, Network Specialist replied 10 months ago
Richard
Richard, Network Specialist
Category: Networking
Satisfied Customers: 47,080
Experience: 20 years consulting in the IT industry with Networking
Verified

Hi there and welcome

Do you have a windows computer already connected to the wifi network?

Please let me know

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Customer reply replied 10 months ago
I want my $5 refunded -- or both $5 deposits!
Network Technician: Richard, Network Specialist replied 10 months ago

but you didnt giveme a chance to answer your question...

Strange, and probably your not reading the messages you are seeing properly but anyway go here for a refund

ww2.justanswer.com/help/how-can-i-request-refund-0

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Customer reply replied 10 months ago
I followed the insturctions for connecting, was asked for the password ***** our router and used the one i have recorded. Message was "passwrd unchanged" but no connection
Network Technician: Richard, Network Specialist replied 10 months ago

you just requested a refund right?

Your message back to me was

I want my $5 refunded -- or both $5 deposits!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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