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Dual band routers support both 2.4Ghz and 5Ghz networks. Non dual band routers only support 2.4Ghz networks only.
Are you having any difficulty connecting to your WiFi ?
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Some times security type of networks will prevent old tech devices from connecting. What is the security type set on your router ? WPA2, WPA or WPE ?
Try WPE. It is vulnerable to hacking, but try it and see if it connect to it. This is to check what method the camera uses
Yes, you have tried connecting to 2.4ghz network. Right ?
You can rename the network from router configuration window to identify them. Let me know if you need help with that.
Then it should support WPA or WPA2. What happens when you connect it to 2.4Ghz network ?
This happens if you give same name on both network. What is the model of router ?
Do you know how to login to router configuration window ?
If not, do the steps below;
On a computer connected to the router, go to this website --> 10.0.0.1
Try admin for both username and password. If that didn't work, then try admin for user name and then you can get the password ***** the back/bottom of the router/modem
This will login to the router. Click on Wireless section and change the name of the network in a way you can identify both networks. Save settings
Let me know how it goes
What password ***** you try ? If it was changed, then you need to contact the internet service provider to get the correct info
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There should be some details on the router. Can you check again ? Does it say router password ?
That means it was changed to something else. Try motorola for password (username is admin)
If you had set same network name for both networks, then the devices that support only the 2.4Ghz network may try to connect to the 5ghz network and fail.
What is your network name ?
Is that the name you set for both networks ?
It is supposed to be shown automatically unless you disabled that network. While setting up, it would show both 2.4ghz and 5ghz network. I'm not sure how exactly you configured the router. So we need to login to the router to see how it is configured.
Who setup the router ?
I mean who installed the router for you ? Yourself or the ISP ?
What password ***** you set for router ? This may not be same as WiFi password
Oh ok. No problem. If you need help with anything else, please let me know.
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