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I am trying to get into my router, so I can setup a TIVO…

I am trying to...

I am trying to get into my router, so I can setup a TIVO Bolt.

Technician's Assistant: Can you describe your network setup (devices and cables used)?

I have a hardwired router WNDR3700v2

Technician's Assistant: What happened right before this popped up?

Earlier yesterday I had to replace cables between router an tower, and modem. To get system back up.

Technician's Assistant: What troubleshooting have you tried?

I am trying to get into router, but can"t get a login screen.

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Answered in 2 hours by:
8/19/2017
Russell H.
Russell H., Internet and LAN
Category: Networking
Satisfied Customers: 12,743
Experience: 11 years work with Internet/IP, routers, networks, servers
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
Do you need to set up or configure your router's settings?

What computer (Windows or Apple) do you wish to do the setup from, if so?

And, are you near enough to the router to touch it, while at your computer (or how far from it are you) ?

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Customer reply replied 11 months ago
I have the router on the desk, next to me.

Good! on your computer, locate the network port or Ethernet port.

Take an Ethernet cable, plug one end into that port on your computer.

Then plug the other end into one of the common ports on your router, the ones labeled 1 through 4 perhaps. NOT the one labeled 'Internet'.

Good so far?

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Customer reply replied 11 months ago
I will go to settings on phone. Thank you very much.

Do you need further assistance?

(And if you don't, then have I helped with your question, in your opinion?)

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Customer reply replied 11 months ago
Why can't I just get into the router to take care of this.

Try connecting the cable as I suggested - and I will guide you if you wish, or securely connect to your computer to do the process through your computer (I cannot do the process through your phone.)

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Customer reply replied 11 months ago
I am viewing it now, sorry about that.

OK. Once hooked up, you get into setup by going into the Address bar of your browser and entering your router's base address, then pressing RETURN or ENTER once.

This should pop up the Username: and Password: prompt for your router's setup utility.

Enter

admin

for the username, and your router's setup password ***** the password.

Good so far? then I hope I can guide you on how to do the router setup too.

Russell H.
Russell H., Internet and LAN
Category: Networking
Satisfied Customers: 12,743
Experience: 11 years work with Internet/IP, routers, networks, servers
Verified
Russell H. and 87 other Networking Specialists are ready to help you
Ask your own question now

Let me know if you need further help. Thanks.

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Thank you for the added bonus - I'm glad this case turned out OK. Have a great day!

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Russell H.
Russell H.
Russell H., Internet and LAN
Category: Networking
Satisfied Customers: 12,743
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Experience: 11 years work with Internet/IP, routers, networks, servers

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