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Syseng
Syseng, Computer Systems Engineer
Category: Networking
Satisfied Customers: 6687
Experience:  Cisco and Microsoft certified with over 20 years experience in system design, integration and development
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Can't get on the internet? getting on the internet using a

Customer Question

can't get on the internet?
JA: What exactly are you having trouble accessing?
Customer: getting on the internet using a ruckas
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: DELL
JA: How long has this been going on with your computer? What have you tried so far?
Customer: Just today
JA: Anything else you want the computer expert to know before I connect you?
Customer: I reset my ruckas
Submitted: 2 months ago.
Category: Networking
Expert:  Syseng replied 2 months ago.

Hello,

My name is David.

Since it was previously working before today, the issue is most likely caused by memory errors in your network router. So next power down the router that provides your network with Internet access, wait about 3 minutes, then power it up again.

After the router powers up, try again to access the Internet and let me know the result.

Thanks,

David.