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Syseng, Computer Systems Engineer
Category: Networking
Satisfied Customers: 6681
Experience:  Cisco and Microsoft certified with over 20 years experience in system design, integration and development
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I cant play on the internet, Will U and its 1 year old, on

Customer Question

i cant play on the internet
JA: What's the make/model of your device? How old is it?
Customer: Will U and its 1 year old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: on splattoon i cant do a online battle because of error(###) ###-####
JA: Anything else you want the game expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Networking
Expert:  Syseng replied 2 months ago.


My name is David.

To resolve the issue, first power down the WiII.

Second, power down/unplug power on the router you use to connect to the Internet, wait one minute and then power up the router again. This should clear any memory errors in the router causing the problem with the WiII.

Third, power up the WiII and test to verify the issue is resolved.

Please let me know the result and also please provide a positive rating if you are satisfied with the service.