Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

My new netgear router is not showing up on my computer's…

Customer Question
My new netgear router...

My new netgear router is not showing up on my computer's wifi connections

Technician's Assistant: Have you tried "power cycling" your router -- unplugging it and letting it rest for about ten seconds?

Yes about 10 times

Technician's Assistant: What happened right before this popped up?

Before what popped up?

Technician's Assistant: What troubleshooting have you tried?

I have reset the router I have disconnected and reconnected it several times

Technician's Assistant: Anything else you want the network expert to know before I connect you?

I have deleted cache/browsing history from Microsoft edge and google chrome

Submitted: 11 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 4 minutes by:
8/4/2017
Network Technician: Richard, Network Specialist replied 11 months ago
Richard
Richard, Network Specialist
Category: Networking
Satisfied Customers: 47,167
Experience: 20 years consulting in the IT industry with Networking
Verified

Hi there and welcome

When was it last able to connect?

Please let me know

Ask Your Own Networking Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Claws224 Your Own Question
Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
1,256 Satisfied Customers
Experience: IEEE, Microsoft

Claws224 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
My Netgear N600 wifi range extender WN2500RPx2 is less than
My Netgear N600 wifi range extender WN2500RPx2 is less than 10ft from my wifi router. The 5G icon is solid green, but the 2G icon keeps disappearing. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I am trying to apply for a job at Microsoft via LinkedIN and
Hello,I am trying to apply for a job at Microsoft via LinkedIN and it is not connecting. I have spent over an hour troubleshooting this by unplugging the router, logging off and on of the computer and… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Internet is not connecting for using google chrome. And
Internet is not connecting for using google chrome … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I have a netgear wi-fi Range extender model WN3000RP. A Dell
i have a netgear wi-fi Range extender model WN3000RP. … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
I cannot access the Advanced tab when I am not online. can
I cannot access the Advanced tab when I am not online. can you tell me how to fix this so that I can access the tab on my computer offline … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
My Netgear AC1750 Router is not connecting with my Internet.
My Netgear AC1750 Router is not connecting with my Internet … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I bought a NETGEAR Nighthawk X4 AC2200 WiFi Range Extender
I bought a NETGEAR Nighthawk X4 AC2200 WiFi Range Extender (EX7300):https://www.amazon.com/gp/product/B01D6JEMWS/ref=oh_aui_search_detailpage?ie=UTF8&psc=1I installed it and configured it successfully… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I purchased a new AC1200 router in July. I has worked well
I purchased a new AC1200 router in July. I has worked well until a few weeks ago. Now while online a screen pops up that says no internet connection. When I click on internet connection it says that I… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
Somehow, everytime I go to my AOL Homepage a video starts
somehow, everytime I go to my AOL Homepage a video starts playing...my cat got on keyboard and don't know if hechanged my settings, or what...if I right-click on video, this is what shows up...… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Grandson's laptop lost wifi. Use netgear 98 but now I can't
Grandson's laptop lost wifi. Use netgear 98 but now I can't find it listed. … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
I am new user of netgear router. There is a problem
Hi. I am new user of netgear router. There is a problem happening right now. I already set up the router and can run on my macbook but i cannot get wifi access with other devices such as my phone, my … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I just bought a refurbished all in one PC with windows
I just bought a refurbished all in one PC with windows 8.1. I upgraded to windows 10. internet access was working fine. but a few days ago, the screen started freezing when i'm on the internet. and I … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Unable to connect my nexus 7 to my netgear router. I have a
Unable to connect my nexus 7 to my netgear router. I have a smartphone and laptop connected so I know the router is working.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
my netgear modem wont connect with my ipad. it did for several
my netgear modem won't connect with my ipad. it did for several months then it just stopped. cant pinpoint anything specific that happened. my ipad will pick up my hot spot from my iphone but i doesn'… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Hi. I have a netgear 150 router that I am trying to add a new
Hi. I have a netgear 150 router that I am trying to add a new MacBook Pro onto. We already have three computers that access it. However, I entered the wrong guesses at my username and password XXXXX t… read more
Danh
Danh
Bachelor\u0027s Degree
949 satisfied customers
I have a netgear wgr614 v6 router. i can get it hooked up but
I have a netgear wgr614 v6 router. i can get it hooked up but then there is no internet connection. It shows a strong signal on my nook color but does not connect. i was able to password XXXXX but i t… read more
networkwiz
networkwiz
System Engineer
Master's Degree
443 satisfied customers
Not sure what happened, no pc changes (apart from a windows
Not sure what happened, no pc changes (apart from a windows update), but internet browsers do not connect. (and i cannot even log onto the router) even though i have a connection, have an ip, and can … read more
Jordan H
Jordan H
Associate Degree
92 satisfied customers
I downloaded a NetGear Wireless Router onto my laptop and set
I downloaded a NetGear Wireless Router onto my laptop and set the wireless network as secured and typed in a password. I am able to access the wireless internet just fine. My roomate cannot get her la… read more
Engineer Lee
Engineer Lee
IT Technical Engineer
Vocational, Technical or Trade Scho
182 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x