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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I'm trying to connect my Dell laptop to my new WIFI, I have

Customer Question

I'm trying to connect my Dell laptop to my new WIFI, I have gone through the steps up to where I' stopped when The computer says could not get settings from HITRON CGN? I've never seen that before and don't know where or what that is so I can continue my set up
JA: Have you tried unplugging your router for about ten seconds? And what about other devices? Do they have connectivity?
Customer: ALL other devices are connected, my iPhone, iPad, tvs
JA: Have you installed any updates recently?
Customer: Not on my lap top. I haven't used it in almost a year. I've just download a new IOS update on phone and laptop, .
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Networking
Expert:  Sean_A_M replied 2 months ago.

Hello my name is ***** ***** I would like try to help. please let me know when ready to troubleshoot

Customer: replied 2 months ago.
I was able to work out the problem with my internet server. Thx
Expert:  Sean_A_M replied 2 months ago.

OK have a nice night.