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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I would like to find out more about the Roku TV channels. I

Customer Question

I would like to find out more about the Roku TV channels. I have a wireless router and internet through Spectrum. I cannot get the password ***** work and I get a code 10.04.
JA: What's the model of your router, and what Roku model are you connecting it to?
Customer: Netgear router and Insignia flat screen.
JA: What have you tried so far with your Netgear router or your Roku?
Customer: Like I have said. I entered my password ***** it sends an error code.
JA: Anything else you want the network expert to know before I connect you?
Customer: No.
Submitted: 2 months ago.
Category: Networking
Expert:  Samuel Kresslein replied 2 months ago.

Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

Expert:  Samuel Kresslein replied 2 months ago.

Could you walk me through what you are doing before the error code pops up?