Ask Computer Networking Questions and Get Answers ASAP
Hello my name is ***** ***** I would like to try to help you, just be one moment please while I look up some information for you.
Just so I understand correctly - is your router a "TRILINK™ IMS GATEWAY (MODEL 427V)" by westell ? (Model number should be on the bottom of the router on a sticker.)
when I have that information I can try to find what you are asking for more accurately.
Also, in case you are not aware, this is an independent technical support and customer assistance website, not connected with your internet service or router in any way.
I could try to assist myself if you like as I am trained and experienced in networks and routers.
--please confirm the model number and tell me if you would like me to try to help or simply provide the phone number for Canada for you.
Hello, I see the previous expert has left the conversation. Please reply and let me know if you still need assistance with this.