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jeffreybongers, Network Administrator
Category: Networking
Satisfied Customers: 316
Experience:  Extensive experience administrating and developing LAN and WAN network enviroments.
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I just brought a netgear Arlo with two cameras. However, the

Customer Question

I just brought a netgear Arlo with two cameras. However, the power light is green but the internet light doesn't come on. I am hooked to the Ethernet to my box. I tried a different box in another room still no internet lite.
JA: How much experience do you have with this particular Netgear router?
Customer: little
JA: What happened right before this popped up?
Customer: all the lites were display but only the power lite shows and I can't use the app
JA: What troubleshooting have you tried?
Customer: resetting and syning
JA: Anything else you want the network expert to know before I connect you?
Customer: no thanks
Submitted: 2 months ago.
Category: Networking
Expert:  jeffreybongers replied 2 months ago.

Hello and welcome.

My name is***** will be assisting you today.

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,


Expert:  jeffreybongers replied 2 months ago.

Do you still need assistance regarding this problem?

It would be greatly appreciated to rate me after this conversation. The rating can be done in the top of this screen.

Waiting for your reply,

Kind regards,