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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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How can I forget my password? I haven't been on my Kindle

Customer Question

How can I forget my password? I haven't been on my Kindle for a while. Can you help me?
JA: What's the make/model of your device? How old is it?
Customer: I don't remember my password!
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just this year. I don't know what my password *****!
JA: Anything else you want the e-reader expert to know before I connect you?
Customer: I think that is all.
Submitted: 3 months ago.
Category: Networking
Expert:  Viet - Network Tech replied 3 months ago.

I'm sorry about the issue. Is it asking for the Wi-Fi / wireless password, or Amazon account password, or Kindle's login screen, etc.?

Does your Kindle have touchscreen?
Are you able to open menu / settings on your Kindle?
Please reply at the box below. Thank you,

Expert:  Viet - Network Tech replied 3 months ago.

What's exactly showing on your Kindle's screen?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,