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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I keep getting message wrong password, witch machine? I just

Customer Question

I keep getting message wrong password
JA: Just to clarify, what's the exact make and model of your machine?
Customer: witch machine?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just got my kindle
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Networking
Expert:  Viet - Network Tech replied 3 months ago.

Hi,
I'm sorry about the issue. Is it asking for the Wi-Fi / wireless password? Or the Amazon account password? etc.?
What is the make / model of your Internet modem/router device?
Do you also have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please reply at the box below. Thank you.

Expert:  Viet - Network Tech replied 3 months ago.

It looks like you are not there. We can schedule another time.

Expert:  Viet - Network Tech replied 3 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,