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I keep getting message wrong password. Witch machine? I just…

Customer Question
I keep getting...

I keep getting message wrong password

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

Witch machine?

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I just got my kindle

Submitted: 1 year ago.Category: Networking
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Answered in 2 hours by:
7/13/2017
Network Technician: Viet - Network Tech, Computer Support Specialist replied 1 year ago
Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
Satisfied Customers: 40,832
Experience: Great troubleshooting skills with computer and network.
Verified

Hi,
I'm sorry about the issue. Is it asking for the Wi-Fi / wireless password? Or the Amazon account password? etc.?
What is the make / model of your Internet modem/router device?
Do you also have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please reply at the box below. Thank you.

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Network Technician: Viet - Network Tech, Computer Support Specialist replied 1 year ago

It looks like you are not there. We can schedule another time.

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Network Technician: Viet - Network Tech, Computer Support Specialist replied 1 year ago

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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