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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I own a digital signage network. I secured a contract

Customer Question

Hi, I own a digital signage network . I secured a contract yesterday with the Nashville fairgrounds and installed 3 tvs/signs. I entered our ip address to my server 184.71.122.6 It says I have wireless connection (4 bars of signal) but comcast doesn't connect to server. I seem to always have this problem with JUST comcast. If we can't get it worked out asap we will have to go to someone else for service. I had this same problem with International market on Belmont blvd. The tech did something that made it work by phone. It happen again at Corner bar on Elliston place. I called 3 techs who couldn't fix it. It is still not working either. Can you tell me what is going on with Comcast? Never have this problem with anyone else. Gary
JA: How much experience do you have with this particular Comcast product?
Customer: It's just internet It should work do you have firewall on or something that doesn't let mac ip addressed on wifi?
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 10 days ago.
Category: Networking
Expert:  jeffreybongers replied 9 days ago.

Hello and welcome.

My name is***** will be assisting you today.

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeff

Customer: replied 9 days ago.
no help from you How do I unsubscribe?
Expert:  jeffreybongers replied 9 days ago.

I understand.

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

Customer: replied 9 days ago.
No
Expert:  jeffreybongers replied 9 days ago.

I understand.

Is there anything else I can assist you with?

Kind regards,

Jeff

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