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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Can I give my new ZyXEK router a personalized name and

Customer Question

Can I give my new ZyXEK router a personalized name and password?
JA: When did you last reset your username and password?
Customer: Connected last week & used ZyXEL4089 & passcode on back of router
JA: What happened right before this popped up?
Customer: I entered info on my Mac Internet connection page
JA: What troubleshooting have you tried?
Customer: Tried just replacing name & PW on same page--will not let do that. Have turned WiFi off, but when turn back on the ZyXEL info automatically shows
JA: Anything else you want the network expert to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: Networking
Expert:  Kris R replied 3 months ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 3 months ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

Customer: replied 3 months ago.
Ready
Expert:  Kris R replied 3 months ago.

Are you currently connected too it?

Is this the wireless name and password ***** mean?

Customer: replied 3 months ago.
I am disconnecting
Expert:  Kris R replied 3 months ago.

Sorry? What's up?