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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I don't know my WiFi pass word. How can I reset it? cisco

Customer Question

I don't know my WiFi pass word. How can I reset it?
JA: What's the make/model of your device? How old is it?
Customer: cisco Linksys E1500
JA: How long has this been going on? What troubleshooting have you tried?
Customer: A few years. I don't know where to start.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I have a new phone, through Consumer cellular and a lap top that is wired directly to the WiFi.
Submitted: 3 months ago.
Category: Networking
Customer: replied 3 months ago.
Is it possible to retrieve my old password?
Expert:  Elgin Vega replied 3 months ago.

Hi, my name is***** will try my best to help you resolve your problem.

What is the model of the wifi router?

Customer: replied 3 months ago.
Can I use my original user name with a new pass word?
Expert:  Elgin Vega replied 3 months ago.

Well first we need to check if we can log in the router, if not we have to reset the router and set up again with the same id and a new password

Customer: replied 3 months ago.
Thank you for your efforts. But please terminate this process. I will try another method to solve my problem.
Expert:  Byron replied 3 months ago.

Hi. My name is***** wireless password ***** be recovered from your laptop if it is connected to the wireless

network. Can you tell me what version of Windows is on the laptop and I can give instructions.

Customer: replied 3 months ago.
Please terminate this request fro assistance.
My credit card company has been notified and instructed to not pay the fees requested.
Customer: replied 3 months ago.
I think we are done. You have wasted an hour of my time with no results.