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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
5195814
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I'm trying to connect to the wifi on my other lap top. which

Customer Question

Hi. I'm trying to connect to the wifi on my other lap top. which is windows 10 as well.
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: acer - aspire E1 Series model no Z5WE1
JA: What happened right before this popped up?
Customer: I was looking on line for answers to my problem
JA: What troubleshooting have you tried?
Customer: I asked the computer to fix but it couldn't because I'm not on line
JA: Anything else you want the network expert to know before I connect you?
Customer: no. thanks
Submitted: 5 months ago.
Category: Networking
Expert:  Cody replied 5 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 5 months ago.

Can you see the wireless networks being shown? Are you able to connect to a network but not get on Internet?

Expert:  Cody replied 5 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.

Customer: replied 5 months ago.
Do not charge me for this as when I put my credit card number in the page went to packages and I said I don't want it. It never said that I could just get a one time service. And I had not been helped. Put my money back please
Expert:  Cody replied 5 months ago.

request has been sent in