Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Keep getting VPN tunnel failure on my Avaya one-X intranet…

Customer Question
Keep getting VPN tunnel...

Keep getting VPN tunnel failure on my Avaya one-X intranet phone. I have Verizon Fios 50 mbps service and all other internet working fine. It gets power through an Ethernet cable which I replaced and checked from a Netgear 5 port switch under my desk - when It has worked - it would continually lose connection and display would read Ethernet lost....waiting - then it would work but conversations would go in and out

Technician's Assistant: How much experience do you have with this particular Netgear router?

Had it for very long time - supplied by Verizon originally I think

Technician's Assistant: What happened right before this popped up?

It sits on my desk and I can see the screen will go in and out with that message then go back to seeing my directory options as if everything is ok - but now just displaying VPN tunnel failure and not working but did add another Polycom Intranet phone to the system which seems to be working fine

Technician's Assistant: What troubleshooting have you tried?

Tested Ethernet cables - reset system both router and unplugged netgear unit multiple times - phones tested independently and worked fine OFF my system at our office - had Verizon check the lines and ping server with no issues - they said to upgrade speed

Technician's Assistant: Anything else you want the network expert to know before I connect you?

Maybe I cannot have 2 intranet phones on one system?? not sure

Submitted: 1 year ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 1 hour by:
3/15/2017
Network Technician: Rylan Sharpe, System Administrator replied 1 year ago
Rylan Sharpe
Rylan Sharpe, System Administrator
Category: Networking
Satisfied Customers: 96
Experience: IT Manager at an international company
Verified

Hello, I have many years of experience in Computer and Network Support and industry certifications. I am happy to assist you with your question.

Ask Your Own Networking Question
Network Technician: Rylan Sharpe, System Administrator replied 1 year ago

What does your phone connect to? A company Avaya server?

Ask Your Own Networking Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Claws224 Your Own Question
Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
1,256 Satisfied Customers
Experience: IEEE, Microsoft

Claws224 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

666 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
How do I fix a 401 authorization required error
How do I fix a 401 authorization required error… read more
QCIHDTM
QCIHDTM
Vocational, Technical or Trade Scho
513 satisfied customers
i have just installed wsus on my server and my machines are
i have just installed wsus on my server and my machines are part of the domain but do not log into the domain, they log in locally. the updates have been downloaded but i cannot access the web service… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,437 satisfied customers
I have had the same Netgear router for over two years with
I have had the same Netgear router for over two years with no issue on my apple devices. out of nowhere my intranet connection on my apple devices is telling me weak security WPA is not considered sec… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
309 satisfied customers
I have xampp set up on a ubuntu server connected to a switch
I have xampp set up on a ubuntu server connected to a switch which is connected to the internet. I can access the static home page on xampp/ubuntu from anywhere on my intranet. The switch is connected… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
How can a person determine if a Lynksis router is working?
How can a person determine if a Lynksis router is working? … read more
Cabletech
Cabletech
High School or GED
142 satisfied customers
How can a person determine if a Lynksis router is working?
How can a person determine if a Lynksis router is working? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
I want to create offline web-page, in a WiFi network, not
I want to create offline web-page , in a WiFi network , not connected to the internet , for around 300 person connected , I want to provid the offline website with pix maps videos… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Keep getting VPN tunnel failure on my Avaya one-X intranet
keep getting VPN tunnel failure on my Avaya one-X intranet phone. I have Verizon Fios 50 mbps service and all other internet working fine. It gets power through an Ethernet cable which I replaced and … read more
Rylan Sharpe
Rylan Sharpe
System Administrator
96 satisfied customers
I have sort of an unusal need here. I need to be able to
Hi there I have sort of an unusal need here. I need to be able to broadcast a sort of website off of a Wi-Fi router. I want it to be something like the terms agreement page you see at a free WiFi hots… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I have this problem: windows ce device connected via wifi
I have this problem: http://www.justanswer.com/computer-networking/755mr-datalogic-memor-barcode-scanner-need-access.html … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My computer utilizes two internet connections: - One is a
My computer utilizes two internet connections: - One is a corporate network that I use to access the NAS drives + Printers + Intranet. - One is my own personal 4G internet connection. The corporate ne… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I would like a new network technician to answer my
I would like a new network technician to answer my question--Is there a Network Technician who could explain how business Google Apps for Work runs within an Overlay network--Overlay network is a Netw… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
How would one define a Google Gmail "static" IP address. I
How would one define a Google Gmail "static" IP address. I understand static IP's never change and typically is used for business Virtual Gmail cloud serversPersonally the only business Gmail IP addre… read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
I just switched from Comcast to Verizon and now I can't connect
I just switched from Comcast to Verizon and now I can't connect remotely to my Wansview IP camera which someone from Just Answer helped me with back in 2011 or so.… read more
Kamil Anwar
Kamil Anwar
Certified Networking Engineer
Bachelor's Degree
433 satisfied customers
Upload using Cisco VPN Client 5.0.05.0290 on Win XP SP3 its
Upload using Cisco VPN Client 5.0.05.0290 on Win XP SP3 its almost impossible to any intranet server, though upload BW is ok while working without VPN Client (public servers). I'm ok with remote help … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I need to port foward a dvr on Netopia 3347, so that I can
I need to port foward a dvr on Netopia 3347, so that I can view camera from outside of network.. please help… read more
Mark
Mark
High School or GED
640 satisfied customers
"Steve Herrod only" There are network related questions.
"Steve Herrod only" There are network related questions. These are multiple choice questions.… read more
Mark
Mark
High School or GED
640 satisfied customers
I have re booted my hp laptop (ZE5200) with the operating disks
I have re booted my hp laptop (ZE5200) with the operating disks I recieved with the computer. I am now trying to get access to the internet using a Westell 7500 modem. The modem is operating and the W… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x