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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I have not received any emails since January 8, 2017. I can

Customer Question

I have not received any emails since January 8, 2017. I can send emails but not receive. It says my area net work is not working.
JA: Just to clarify, what email service provider are you using?
Customer: ATT or Uverse
JA: What happened right before this popped up?
Customer: I had not opened my emails for three weeks.
JA: What troubleshooting have you tried?
Customer: I don't think I have tried anything of any significance. To be honest when it doesn't work it terrifies me.
JA: Anything else you want the network expert to know before I connect you?
Customer: No thank you.
Submitted: 5 months ago.
Category: Networking
Expert:  Lorenz Vauck replied 5 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

Can you please first let me know which operating system you are using (e.g. Windows / Mac OS / Linux)?

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck

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