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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I want to connect my 4 channel wireless surveillance system

Customer Question

i want to connect my 4 channel wireless surveillance system bunker hill brand to my iphone and macbook pro
JA: Can you describe your network setup (devices and cables used)?
Customer: macbook pro and it tells me that to put the cd in but it only has a windows compatible cd in the box i need the OS version
JA: What happened right before this popped up?
Customer: nothing my camera is working perfectly at home but i want to use this when i am not at home
JA: What troubleshooting have you tried?
Customer: everything including calling the place that i bought it from
JA: Anything else you want the network expert to know before I connect you?
Customer: ok ok
Submitted: 8 months ago.
Category: Networking
Expert:  IT Miro replied 8 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 8 months ago.

In order to access the cameras when not at home, you will need to open some ports on your router. May I know if you have already tried to do that?

Type your reply below.

Thanks,
IT Miro

Customer: replied 8 months ago.