How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Claws224 Your Own Question
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
Type Your Networking Question Here...
Claws224 is online now
A new question is answered every 9 seconds

I am trying to connect my Apple I phone to my Wi Fi but it

Customer Question

I am trying to connect my Apple I phone to my Wi Fi but it will not accept my password.
JA: Have you tried unplugging your router for about ten seconds? And what about other devices? Do they have connectivity?
Customer: Only my computer is hooked to WiFi and it is connected automatically
JA: What happened right before this popped up?
Customer: I have gotten a new I phone and want to connect it to Wi Fi, but when I put in Westell 5494 and my Password ***** will not accept it.
JA: What troubleshooting have you tried?
Customer: I tried unplugging my router and then plugging it back in.
JA: Anything else you want the network expert to know before I connect you?
Customer: I can't think of anything.
Submitted: 7 months ago.
Category: Networking
Customer: replied 7 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Viet - Network Tech replied 7 months ago.

I'm sorry about the issue. What's the error or message?
What is the model of your Internet modem/router device?
Do you also have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please reply at the box below. Thank you.

Expert:  Viet - Network Tech replied 7 months ago.

Can you please check at the back / bottom of your internet modem / router device for the model of it?

Also, what's the make / model of your computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Related Networking Questions