How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Claws224 Your Own Question
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
Type Your Networking Question Here...
Claws224 is online now
A new question is answered every 9 seconds

Installed wireless gateway and need to configure TV to

Customer Question

Hi Pearl ~ installed wireless gateway and need to configure TV to recognize new network. Need goodies like IP Address, Subnet Mask, Gateway, and DNS Server.
JA: How much experience do you have with this particular machine?
Customer: Confident
JA: What happened right before this popped up?
Customer: Configured new gateway for computers. Called Comcast for help as noted above; they referred me to online address
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the network expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Networking
Expert:  Jason Jones replied 9 months ago.

I am the person that will be helping you today.

You won't need to enter any IP address information. You just need to connect your TV to the wireless network and the TV will do the rest. Does your TV see your wireless signal or any other signal for that matter? May I ask for the brand and model name of your wireless router or your wireless modem?

Once I have the above requested information, I will be able to give you the correct answer.

I look forward to your response,