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A friend needs to have excess to my wireless system. My

A friend needs to have...
A friend needs to have excess to my wireless system. My Linksy pass word did not work on her computer. What do we do?
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Let me see.
JA: What happened right before this popped up?
Customer: Model # WRT1200AC
JA: What troubleshooting have you tried?
Customer: Well, don't know how to trouble shoot.
JA: Anything else you want the network expert to know before I connect you?
Customer: Can't think of anything.
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Answered in 1 minute by:
1/9/2017
Byron
Byron, PC Support Tech
Category: Networking
Satisfied Customers: 2,875
Experience: CCNA, A+, MCSE 11 years at a large law firm.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

Are you using a Windows computer connected by wireless to your Linksys router right now?

The wi-fi password ***** be retrieved from it.

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Customer reply replied 10 months ago
no thanks

Thank you. Please disregard the Secure Remote pop up.

Can you tell me which version of Windows you are using?

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Customer reply replied 10 months ago
windows 10

Thank you:

Here are the steps to get your wi-fi password ***** Windows 10

Right-click the start menu button and open Network Connections.

Right-click on your Wi-Fi icon (the one with the green bars)

and select Status.

Click the Wireless Properties box.

Click the Security tab at the top.

Put a checkmark in the Show Characters box.

What you see to the right of Network Security Key is your wireless password.

It is case sensitive and must be entered exactly as you see it on your screen.

Let me know the result please.

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Customer reply replied 10 months ago
OK thanks.

If you would like any additional information or assistance,
please do not hesitate to let me know.
Else if you could, please take a moment
to rate the service using the stars at the top of the page, then submit,
as that is how we are credited with assisting.
It would be much appreciated.

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Customer reply replied 10 months ago
OK, got the security password. will attempt to access with my friend on her computer latter.

Certainly. The password ***** see comes straight from your router so there is no doubt it's correct.

Let me know if there are issues getting connected, I can help with those as well.

Byron
Byron, PC Support Tech
Category: Networking
Satisfied Customers: 2,875
Experience: CCNA, A+, MCSE 11 years at a large law firm.
Verified
Byron and 87 other Networking Specialists are ready to help you
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Byron
Byron
Byron, PC Support Tech
Category: Networking
Satisfied Customers: 2,875
2,875 Satisfied Customers
Experience: CCNA, A+, MCSE 11 years at a large law firm.

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