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Answered in 12 minutes by:
1/7/2017
Russell H., Internet and LAN
Category: Networking
Satisfied Customers: 22,350
Experience: 12 years work with Internet/IP, routers, networks, servers
VerifiedHi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Remember that, in configuring a range extender, one has to set it to the same SSID as the WiFi router one is trying to extend.
And also, the encryption code must be the exact same type (not just WPA, for instance, but if the main router is WPA-PSK, then the extender must be WPA-PSK too. This requirement may even extend to revision level, so if a router is very new and an extender is much older, it may not work.
Another point: range extenders must actually be within range of the main router. So check on that also, by trying to access the main router (after turning Off the range extender altogether, and unplugging it) from that same position with a wireless-equipped laptop, and see if it has a reasonably strong signal, of at least two bars I would recommend (though only one green bar *might* work reliably.)
Let me know how it goes, and what you find out, please. Thanks. (And I will advise you further, as necessary.)
I advise you to
A. follow my instructions - not the booklets, which doubtless have not helped you to a success yet.
B. make sure that from the end of the house where you are, the WiFi from the main router is sufficient.
Note: as to the placement of the Range Extender in the house: you should view it as going half-way between the main router box, and the ultimate or farthest-away user of the range extender.
That way, the range extender will get a good signal from the router (which it is running off of) and will pass a good signal to the ultimate or farthest-away user of the range extender's signal.
Putting the range extender right next to the farthest-away user of the range extender is NOT the right placement, in case that's how it has failed to work so far.
Do you agree, or not? What do you think?
Russell H., Internet and LAN
Category: Networking
Satisfied Customers: 22,350
Experience: 12 years work with Internet/IP, routers, networks, servers
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