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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I need to reset my Netgear s/n23B wireless router

Customer Question

I need to reset my Netgear s/n23B wireless router password.How can I do it?
JA: How much experience do you have with this particular Netgear router?
Customer: A little, I've had it for a few years!
JA: What happened right before this popped up?
Customer: My I Pad was disabled and Apple people got it going, but there isn't an internet connection so they told me to contact you.
JA: What troubleshooting have you tried?
Customer: I tried to disconnect the modem and reset the button back of the router and tried my oldest password,Still no luck. The router works on my two blue rays and my tvs sets to get Netflix.
JA: Anything else you want the network expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Networking
Expert:  Byron replied 7 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Do you have any Windows computers connected to the Wi-Fi.? Your wireless password

can be recovered from one of them.