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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I canr connect to my ea4500 router. I tried to reset to

Customer Question

I canr connect to my ea4500 router. I tried to reset to factory settings.
JA: Can you describe your network setup (devices and cables used)?
Customer: cat5e cables
JA: What happened right before this popped up?
Customer: I was changing configuration since I used it in japan from pppoe to dhcp
JA: What troubleshooting have you tried?
Customer: rebooted it twice and everytime I try to login using it says it cant connect
JA: Anything else you want the network expert to know before I connect you?
Customer: i am connected to my att router via cat5e cable
Submitted: 9 months ago.
Category: Networking
Customer: replied 9 months ago.
Expert:  MikeW replied 9 months ago.

Hello my name is ***** ***** I'll be happy to assist you with this. What is the name and model of your router?