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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I need a guest password, 10 minutes, I have been playing

Customer Question

I need a guest password
JA: When did you last reset your username and password?
Customer: 10 minutes
JA: What happened right before this popped up?
Customer: I have been playing around for hours trying to connect a I PAD to a new printer by remote and I messed up router by pressing button reset
JA: What troubleshooting have you tried?
Customer: I have internet back with a new name i
JA: Anything else you want the network expert to know before I connect you?
Customer: it is now yellow cat
Submitted: 6 months ago.
Category: Networking
Expert:  Viet - Network Tech replied 6 months ago.

Hi,
I'm sorry about the issue. Are you able to connect to the regular network name (not the guest name)?
What is the model of your Internet modem/router device?
Do you have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please reply at the box below. Thank you.

Expert:  Viet - Network Tech replied 6 months ago.

Do not try to press anything on the modem / router again; it may mess up more.

- Please check at the back / bottom of your internet modem / router device(s) for the model of it.

- Do you also have a Windows or Mac computer? If yes, what's the make / model of it?

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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