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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I forgot my password for Wi-Fi network, not sure, I was

Customer Question

I forgot my password ***** Wi-Fi network
JA: When did you last reset your username and password?
Customer: not sure
JA: What happened right before this popped up?
Customer: I was installing a new tv. ask for my network password
JA: What troubleshooting have you tried?
Customer: nil
JA: Anything else you want the network expert to know before I connect you?
Customer: yes! my password *****
Submitted: 9 months ago.
Category: Networking
Expert:  Ashik replied 9 months ago.

Hi, I'm Ashik. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Ashik replied 9 months ago.

Do you have any computer there connected to your WiFi network as we can get the password ***** it ?

Customer: replied 9 months ago.
Expert:  Ashik replied 9 months ago.

Is it an Apple Mac or Windows PC ?

Customer: replied 9 months ago.
Windows pc
Customer: replied 9 months ago.
not at this time
Expert:  Ashik replied 9 months ago.

You can get the correct wireless password ***** the Windows 7 PC connected the Wireless Network. Follow the steps below to get the WiFi password.

Click on the network/wireless icon at the bottom right of the screen (left to the clock)

From the list of networks, right-click on your wireless network name and click on Properties.

Then click on the Security tab.

Then click the box at Show characters.

This will show the password ***** the text box. Use that password ***** connect your TV to your network.

Another way is, press Windows and R keys at same time and this will bring Run window. Type ncpa.cpl and press enter. You will see the WiFi network adapter (with a Wireless icon). Right click on it and select Status. From the resulting window, click Wireless Properties button and click "Show Password" to see the password (under Security tab).

If you have any difficulty on following the steps above, please let me know and I will walk you through it.

Expert:  Ashik replied 9 months ago.

Hi there, I'm just checking. How is it going ? Were you able to recover the password ?