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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I need to be able to retrieve my wifi password, I don't

Customer Question

I need to be able to retrieve my wifi password
JA: When did you last reset your username and password?
Customer: I don't remember
JA: What happened right before this popped up?
Customer: I got a new I phone and need to set it up to my wireless
JA: What troubleshooting have you tried?
Customer: I don't know what to try
JA: Anything else you want the network expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Networking
Expert:  Viet - Network Tech replied 7 months ago.

Hi,
I'm sorry about the issue. What is the model of your Internet modem/router device?
Do you also have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please reply at the box below. Thank you.

Expert:  Viet - Network Tech replied 7 months ago.

Please check at the back / bottom of your Internet modem / router device(s) for the model there. Do you also see any password ***** key / passphrase there?

- Do you also have a Windows or Mac computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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