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Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
Satisfied Customers: 37491
Experience:  Great troubleshooting skills with computer and network.
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Wifi doesn't have a valid ip configuration, other computer

Customer Question

wifi doesn't have a valid ip configuration
JA: Have you tried unplugging your router for about ten seconds? And what about other devices? Do they have connectivity?
Customer: other computer in house is working
JA: Have you installed any updates recently?
Customer: no sir
JA: Anything else you want the computer expert to know before I connect you?
Customer: that will be all thanks
Submitted: 8 months ago.
Category: Networking
Expert:  Viet - Network Tech replied 8 months ago.


I'm sorry about the issue. Please try the following fix:

Solution #1:

- Disconnect the power cord(s) from your Internet modem / router device(s) for about 5 minutes, then reconnect, then wait a few minutes

, then shut down / restart the problematic computer, and see if you can connect it to your Wi-Fi / wireless network name and check.

Solution #2:

1. If that does not work, on the problematic computer, open Control Panel, then open System and security / System, then click on Device Manager on the left.

; (Or press at the same time the two keys Windows and R on the keyboard, then type devmgmt.msc then click OK, then the Device Manager window should open.)

2. Then double-click on the item Network adapters in order to open / expand it

3, then right-click on each of the item(s) under Network adapters, then click on Uninstall, then click OK to confirm

4, then restart the computer, then wait a bit, then check Wi-Fi.

- Does it still say Wi-Fi doesn't have a valid IP configuration? When did this issue first occur?

Please reply at the box below to continue. Thank you,

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