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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I can get thru the setup until i have to select a wifi

Customer Question

i can get thru the setup until i have to select a wifi provider and once selected i get a msg
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: couple of hours
JA: Do you plan on doing the work yourself?
Customer: what do u mean by doing the work
JA: Anything else we should know to help you best?
Customer: can't get it to link with cable provider that my wifi is connected to
Submitted: 8 months ago.
Category: Networking
Expert:  D.Sandlin replied 8 months ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  D.Sandlin replied 8 months ago.

My apologies for the wait you have endured, If you still need help with this issue please read and respond as best you can to the questions I have asked below. Other wise, if you no longer wish to continue let me know and I will close this support request for you.

To get started I need to know what type of device are you trying to set up? A modem, a router?

And also, if you could please specify the full and complete name brand and model of the device in question, thank you.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Customer: replied 8 months ago.
Please disregard I found the problem. Thanks...
Expert:  D.Sandlin replied 8 months ago.

Not a problem.

This link may be of interest to you since you werent helped out.

Dustin S

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