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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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My vizio smart TV isn't connecting to wifi My other devices

Customer Question

My vizio smart TV isn't connecting to wifi My other devices get wifi so not router. I have unplugged TV and rebooted. This has been happening for a month and rebooting has worked, but not now. Any suggestion?
JA: Have you tried "power cycling" your router -- unplugging it and letting it rest for about ten seconds?
Customer: yes and that has worked previously, but not now
JA: What happened right before this popped up?
Customer: what popped up?
JA: What troubleshooting have you tried?
Customer: I have gone to settings,to network, typed in password, shows mt wifi name but wont connect
JA: Anything else you want the network expert to know before I connect you?
Customer: no just tried again and no connection
Submitted: 8 months ago.
Category: Networking
Expert:  Richard replied 8 months ago.

Hi there and welcome

Can you tell me please what happens when you try to connect the TV to the wireless router?

Please let me know.

Customer: replied 8 months ago.
I go to Visio settings, then network,WPS, it says press the WPS on router to complete
Expert:  Richard replied 8 months ago.

thanks, ***** ***** what happens?

Customer: replied 8 months ago.
Unable to connect. What is WPS button on router
Expert:  Richard replied 8 months ago.

what is the make and model of your router?

Customer: replied 8 months ago.
Expert:  Richard replied 8 months ago.

ok, it does not have WPS so you cannot use this.

Which model TV is it?

Customer: replied 7 months ago.

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