How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Claws224 Your Own Question
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
5195814
Type Your Networking Question Here...
Claws224 is online now
A new question is answered every 9 seconds

Have an email account not recognizing it to send

Customer Question

have an email account not recognizing it to send verification doc
JA: Have you contacted anyone about your account?
Customer: no
JA: What happened right before this popped up?
Customer: don't remember so much has happened
JA: What troubleshooting have you tried?
Customer: it tells me to go to compose an email account but there is no compose button
JA: Anything else you want the network expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: Networking
Expert:  Viet - Network Tech replied 11 months ago.

Hi,

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Are you currently able to receive new email messages fine?
Please reply at the box below. Thank you,

Expert:  Viet - Network Tech replied 11 months ago.

What's the make / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,