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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I have a new BelkinG54?N150 and it will connect to my Mac

Customer Question

Hi I have a new BelkinG54?N150 and it will connect to my Mac laptop Mac book air but not my att. smart phone
JA: Have you tested the connections by doing a ping utility test?
Customer: Do not know how to do that
JA: What happened right before this popped up?
Customer: It will not accept the password ***** says the connecting is not. But it also states the signal is good
JA: What troubleshooting have you tried?
Customer: resetting going to your web site for fixing the problem and it was for windows only
JA: Anything else you want the network expert to know before I connect you?
Customer: No is this a charge for this advice
Submitted: 11 months ago.
Category: Networking
Expert:  Kris R replied 11 months ago.

Can you give me the serial number please?