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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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It will not let my ipad or iphone get connected..I put in

Customer Question

it will not let my ipad or iphone get connected..I put in the same password ***** my desktop and it says it is wrong
JA: When did you last reset your username and password?
Customer: is there a way for me to talk to someone?
JA: What happened right before this popped up?
Customer: nothing
JA: What troubleshooting have you tried?
Customer: I am having a problem with getting my password ***** my i pad and i phone to get wireless on them my desktop is wired direck I used the same password ***** all 3 devices
JA: Anything else you want the network expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Networking
Expert:  Randy IT Tech replied 10 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

This sounds like the settings are off on your router.

I can check your network settings for you.

The best option will be to use a screen connect remote session so that I can connect to your computer directly and do this for you.

I will send you the info.