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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I have one computer that won't connect to the others on a

Customer Question

i have one computer that won't connect to the others on a wired network, it can see the others, and others can see it, but won't connect to files. It has worked in the past.
JA: Have you tested the connections by doing a ping utility test?
Customer: no
JA: What happened right before this popped up?
Customer: an application on the server crapped out
JA: What troubleshooting have you tried?
Customer: windows network trouble shooter. comes back with "needs more info"
JA: Anything else you want the network expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Networking
Expert:  Kris R replied 9 months ago.

What OS are you running?

Customer: replied 9 months ago.
win7
Expert:  Kris R replied 9 months ago.

Do you have a firewall etc enabled?

Customer: replied 9 months ago.
i've killed the firewall on both ends
Customer: replied 9 months ago.
i've tried to accept the offer for: "Premium Service Offer: Secure Remote AssistanceLearn MoreI will connect to your device and resolve the issue." however, i get an error with payment method even after updating card info
Customer: replied 9 months ago.
i have to go now.
Expert:  Cody replied 9 months ago.

Want to try again?

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