Ask Computer Networking Questions and Get Answers ASAP
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
Does the name of your home wifi network appear in the list of available networks on the Samsung tv?
You can reply to me here by typing in the box below please.
yes, follow these steps please>
1. Press the MENU button on your remote.2. Use the navigational pad to select Network, and then click to enter the sub menu.3. Use the navigation pad to select Network Settings.4. Select the wireless network connection method, and the TV will automatically begin to search for wireless networks that are in range.
NOTE: If your SSID is not broadcast you can manually add your networks SSID by selecting Add Network.5. Select your wireless networks SSID(network name) from the list, and then click to connect.NOTE:If your network is password ***** you will need to enter your wireless networks password, when finished select Done and click to continue.6. The TV will attempt to connect to your network.
okay, what is the model number of your Samsung?
okay, how far away is the router from the tv?
okay, has the tv ever been connected to wifi or is it new?
okay, this sounds like we may need to reset the tv and then check for wifi availability.
Try this please>
Open the main menu.
Scroll down and select Support.
Select Self Diagnosis.
Enter the security PIN (default 0000) for your TV.
Did that work for you?