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Byron, PC Support Tech
699 satisfied customers
CCNA, A+, MCSE 11 years at a large law firm.
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Related Networking questions
I disconnected an old tv from the cable connection. i live
i disconnected an old tv from the cable connection. i live in a 400 unit building where there is direct tv. i have a cable router, plugged the cable in but it dosen't seem to be working. … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
1,867 satisfied customers
I got locked outof my plystation 4 can u helped. It is fo my
hey JA: Hi. How can I help? Customer: i got locked outof my plystation 4 can u helped JA: When did you last change your Wi-Fi password? Customer: it is fo my playstation 4 JA: Have you connected to th… read more
Ugo A
Ugo A
BA/BS
269 satisfied customers
I would rather not join the $1 deal the tv works fine. I
Hi I would rather not join the $1 deal the tv works fine. I have been told that the hub to get new apps has changed … read more
Ugo A
Ugo A
BA/BS
269 satisfied customers
Can a converter box be connected to wifi. At&t. Nothing just
Can a converter box be connected to wifi JA: Who makes your router? Customer: At&t JA: What have you tried so far? Customer: Nothing just want to know before I waste my time JA: Anything else you want… read more
Josh
Josh
It Support Specialist
Associate Degree
7,905 satisfied customers
Our internet is out. I have been told the router needs
Our internet is out. I have been told the router needs resetting. Buchanan, 705 N. East St. Indpls. … read more
Tara
Tara
High School or GED
3 satisfied customers
I am trying to reload an old CS3 Pro Suite. I have a serial
I am trying to reload an old CS3 Pro Suite. I have a serial no. but when I launch the app it asks me to register. I enter the serial no. but i get an error that I'm not connected. I have adjusted my f… read more
Rennan Lui
Rennan Lui
IT Engineer Specialist
Computer Science
2,690 satisfied customers
Can't connect to internet. Lost internet with computer.
Lost internet with computer. Managed to get it back, but can't get it on ipad. … read more
Jason Jones
Jason Jones
AAS Information Technology
12,417 satisfied customers
My MacBook Air trouble getting on internet. Another computer
My MacBook Air trouble getting on internet JA: Does your network appear in the Wi-Fi list on your MacBook Air? Customer: Yes JA: Which lights are solid and which are blinking on your router? Customer:… read more
Ashik
Ashik
Master's Degree
10,284 satisfied customers
I would like to get Netflix on my phone and stream it to my
Hello, I would like to get Netflix on my phone and stream it to my smart tv. What do I have to do? Hope you can help … read more
Your Solution
Your Solution
Software Developer and Project Manager
Master in Science
198 satisfied customers
I do not have a strong signal on my htc. 5g hub. Sprint.
i do not have a strong signal on my htc JA: What HTC product do you have? Customer: 5g hub JA: Who makes your router? Customer: sprint JA: What have you tried so far? Customer: everythink JA: Anything… read more
Rafi
Rafi
IT Manager
Bachelors of Science
322 satisfied customers
It wont let me sign in the network. I havent. Just my ps4
it wont let me sign in the network JA: When did you last change your Wi-Fi password? Customer: i havent JA: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
1,486 satisfied customers
I forgot my wifi password? can u help me? I can not remember
i can not remember i am a 69 yrs old i do not know the password ***** u send me a link so that i can change it? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,169 satisfied customers
I did punch the factory reset button, it said my security
I did punch the factory reset button, it said my security answer's were wrong . Please can you help me … read more
Jason Jones
Jason Jones
AAS Information Technology
12,417 satisfied customers
The list of networks for me to choose from has disappeared
the list of networks for me to choose from has disappeared and a message says wi fi is turned off. how to i turn on … read more
Dustin
Dustin
Support Technician
8,252 satisfied customers
My husband has an iPhone 8Plus. We were going to get him an
My husband has an iPhone 8Plus. We were going to get him an upgrade but needed to do a backup at home. Something is wrong. It started out at one minute to complete; now it's up to 11 hours to complete… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,260 satisfied customers
You have blocked the internet on my second PC. Why? It's a
You have blocked the internet on my second PC . Why? … read more
Jason Jones
Jason Jones
AAS Information Technology
12,417 satisfied customers
We have had ROKU four several years connected to our
We have had ROKU four several years connected to our wireless comcast devise. Comcast just sent us a new modem to replace our old one. we have everything working except our roku. I used the ssid numbe… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,260 satisfied customers
MY Alexa is not connected any more since my internet user
MY Alexa is not connected any more since my internet user name and password ***** changed … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
1,675 satisfied customers

Get your networking problems solved here


Some of the networking problems and inquiries already handled by the technicians on JustAnswer include:


  • I just bought a new phone, but it won't sync with my router.
  • A friend hit the reset button on my modem yesterday, and I can't connect to the internet anymore. Can you help?
  • I have another notebook that I downloaded Chrome to, and now I can't connect my router.
  • My Fios Quantum G-1100 router was reset, and I don't have password sticker on the device anymore.

The networking Experts on JustAnswer.com can provide assistance over the internet or via phone, based on your schedule. However, given the technical nature of computer networking questions and issues, you’ll need to provide as much detail as possible. Be prepared to answer the following questions when you reach out for Expert help:


  • What type of network is it? How big is it? Is it a home or office setup?
  • What exactly is the issue?
  • Is the problem affecting multiple workstations or computers, or is it isolated to just one?
  • For how long have you been experiencing the issue? Has it worsened or changed in any way over time?

By providing this information, you'll be equipping the Expert to better evaluate your problem for the purpose of providing detailed, customized feedback.