Networking

Ask Computer Networking Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Networking

I cannot remember my password and I have asked several times

Customer Question
I cannot remember my password...
I cannot remember my password ***** I have asked several times for an email link to reset my password, but have not gotten one back. It is not in my spam either. Please help. I haven't had back up for over 20 days now and am very upset. Thank you.
Submitted: 1 year ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 4 minutes by:
10/24/2016
Network Technician: arsufi, Computer Hardware Engineer replied 1 year ago
arsufi
arsufi, Computer Hardware Engineer
Category: Networking
Satisfied Customers: 1,379
Experience: MCSE, RHCE, IBM System X Server Certified
Verified

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Ask Your Own Networking Question
Network Technician: arsufi, Computer Hardware Engineer replied 1 year ago

Would you share lost email id please?

Ask Your Own Networking Question
Customer reply replied 1 year ago
I know that this is the correct email because it is the email that is shown on the link to Mozy Home on my computer. The password ***** I thought was correct is not working.
Network Technician: arsufi, Computer Hardware Engineer replied 1 year ago

Have you shared cell number as a recovery cell no, If so, please share the cell no

Ask Your Own Networking Question
Network Technician: arsufi, Computer Hardware Engineer replied 1 year ago

what was the old password

Ask Your Own Networking Question
Customer reply replied 1 year ago
I thought it was 5759rckc
Network Technician: arsufi, Computer Hardware Engineer replied 1 year ago

Do you have any other device configured with this email id?

Ask Your Own Networking Question
Network Technician: arsufi, Computer Hardware Engineer replied 1 year ago

eg: mobile / tablets etc

Ask Your Own Networking Question
Customer reply replied 1 year ago
I look at this email on my phone. Is that what you mean?
Network Technician: arsufi, Computer Hardware Engineer replied 1 year ago

So on mobile, can you still access emails from***@******.***

Ask Your Own Networking Question
Customer reply replied 1 year ago
Incidentally, about the time Mozy Home stopped being able to back up files, Yahoo was having technical problems. Does this have anything to do with it?
Network Technician: arsufi, Computer Hardware Engineer replied 1 year ago

How do you have entered email credentials previously. Is it configures as auto login in computer

Ask Your Own Networking Question
Customer reply replied 1 year ago
No, I sometimes have to login, especially if I exit the email.
Network Technician: arsufi, Computer Hardware Engineer replied 1 year ago

did you get a code on this cell number

(###) ###-####/p>
Ask Your Own Networking Question
Network Technician: arsufi, Computer Hardware Engineer replied 1 year ago

Check out message

Ask Your Own Networking Question
Customer reply replied 1 year ago
do I type it in to the Mozy Home login? I didn't know I was supposed to.
Network Technician: arsufi, Computer Hardware Engineer replied 1 year ago

share me the code

Ask Your Own Networking Question
Customer reply replied 1 year ago
NBMDDAKS was first code that came to my text.JWZYGXQW was the second one that came.
Network Technician: arsufi, Computer Hardware Engineer replied 1 year ago

Ok its done...

Please try with password

[email protected]

Ask Your Own Networking Question
Network Technician: arsufi, Computer Hardware Engineer replied 1 year ago

Let me know if you are able to login using new password...

Ask Your Own Networking Question
Customer reply replied 1 year ago
This did not work as a password ********@******.*** as my ID
Network Technician: arsufi, Computer Hardware Engineer replied 1 year ago

Its done..

Can you explain how you are entering password

Ask Your Own Networking Question
Network Technician: arsufi, Computer Hardware Engineer replied 1 year ago

If you are willing, i can start a remote session and show you its working

Ask Your Own Networking Question
Network Technician: arsufi, Computer Hardware Engineer replied 1 year ago

You must type K in caps

Ask Your Own Networking Question
Network Technician: arsufi, Computer Hardware Engineer replied 1 year ago

K[email protected]

(K in caps & rest are small letters)

Ask Your Own Networking Question
Customer reply replied 1 year ago
I'm so upset that this is costing me more money, when I just should've gotten an email to link to reset my password ***** the first place.
Customer reply replied 1 year ago
I have put that password ***** three times now. Exactly as you said.
Network Technician: arsufi, Computer Hardware Engineer replied 1 year ago

You don't have to pay more

Just check the password ***** again

Ask Your Own Networking Question
Customer reply replied 1 year ago
When I click on the mozy home login and put in this password, it says invalid password.
Network Technician: arsufi, Computer Hardware Engineer replied 1 year ago

Are you chatting from a computer

Ask Your Own Networking Question
Network Technician: arsufi, Computer Hardware Engineer replied 1 year ago

Please download and run below tool on your computer

http://www.justanswer.com/remotedesktop/join.aspx?Session=a617d0ce-3b44-4f04-a22f-0297743a1439

Procedure:

  1. Click Above link
  2. Click " I Agree"
  3. Click " Download"
  4. Double click file to run
Ask Your Own Networking Question
Ask arsufi Your Own Question
arsufi
arsufi
arsufi, Computer Hardware Engineer
Category: Networking
Satisfied Customers: 1,379
1,379 Satisfied Customers
Experience: MCSE, RHCE, IBM System X Server Certified

arsufi is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

625 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

446 satisfied customers

Certified Networking expert with over 10 years experience.

A. Stevens

A. Stevens

Network Administrator

428 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Networking Questions
I've been with Boost Mobile for 9 years, my Motorola phone
I've been with Boost Mobile for 9 years, my Motorola phone finally said "no more". I bought an IP SE, but it won't let me activate it without a Wi-Fi network or cellular connection. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
37 satisfied customers
How do i reset the password on a linksys home router. the
how do i reset the password ***** a linksys home router. the instructions i was given in most recent response ask you to go to tabs and screens on the linksys site that dont exist. please answer clear… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
My new router stopped working and I need to try to use an
My new router stopped working and I need to try to use an old extra one I have, can you help me to set it up? It is Netgear N600 wireless dual band router WNDR3400v3… read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
39 satisfied customers
I seem to have changed my DI-524 password somehow and now
I seem to have changed my DI-524 password ***** and now cannot get in. What's the secret? … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
458 satisfied customers
I can not print from my IPad as of today. Yesterday it
I can not print from my IPad as of today. Yesterday it worked however my husband was having issues and no wthe message I get is that there is no air print printers found. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
I forgot my password for the netgear 61. I am trying to hook
I forgot my password ***** the netgear 61. I am trying to hook up a Vizio TV … read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
I have been trying to use a wireless repeater but cannot
I have been trying to use a wireless repeater but cannot seem to connect it … read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
When I access netacad.com on my laptop, I get redirected to
When I access netacad.com on my laptop, I get redirected to this URL: https://www.netacad.com/?p_p_id=58&p_p_lifecycle=0&p_p_state=normal&saveLastPath=false&_58_struts_action=%2Flogin%2Flogin&redirect… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
Thye hp deskjet 3520 does not connect via wifi. High sierra.
it printed once this morn but doesn't connect to both of our apples i have restarted both apple lap star restarted printer opened and reinstalled ink, unplugged router … read more
Kris R
Kris R
IT Manager
Computing
2,263 satisfied customers
How do you reboot it. 3 years? I cant connect to wireless
I cant connect to wireless Its my wifes and I dont know how to turn it off/on … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
The following confuses me. I bought a Furbo camera to
Hi. The following confuses me. I bought a Furbo camera to monitor my puppy when I'm in different part of house or out of house. I have to link to my home wireless network or another wireless network, … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
I'm trying to put money in my grandson's account so that he
I'm trying to put money in my grandson's account so that he can purchase a game and I am having problems … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I can't get Firefox to come on, so I can't get onto the
I can't get Firefox to come on, so I can't get onto the internet … read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
Vizio wireless router XWR100 not connecting to router software.
I have the Vizio wireless router XWR100. I can not connect to the http://vizio.home link or http://192.168.1.1 I have found that my ip address for this computer is 98.95.141.74 but I still can not con… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I want to set my laptop up to wifi but I need a sucurity
I want to set my laptop up to wifi but I need a sucurity code … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
I get a message that my computer cannot connect to my
I get a message that my computer cannot connect to my router. It was working earlier today and I cannot determine the reason I can not connect … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
30 satisfied customers
I have a tablet 10.1, now i hawe problems with wifi
Hello, I have a tablet 10.1, now i hawe problems with wifi conection at my home, the tablet can't find my net, my galaxy 2s hawe no problem, if i go to another net conection,with my tablet, i hawe no … read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
I forgot my pass word for PC. Can't access cameras on PC>
I forgot my pass word for PC. Can't access cameras on PC> … read more
arsufi
arsufi
Computer Hardware Engineer
1,379 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x