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Isaac Franklin
Isaac Franklin, System Administrator
Category: Networking
Satisfied Customers: 934
Experience:  Technical Support Coach at Liberty Tax Service
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What is the net work security key?? I have a Arris unit from

Customer Question

What is the net work security key??
JA: Can you describe your network setup (devices and cables used)?
Customer: I have a Arris unit from Time Warner how do I hook up the Netgear unit?
JA: What happened right before this popped up?
Customer: I( do not know whatyou are referring to?
JA: What troubleshooting have you tried?
Customer: checked cables
JA: Anything else you want the network expert to know before I connect you?
Customer: MY wi fi isnot working
Submitted: 10 months ago.
Category: Networking
Expert:  Isaac Franklin replied 10 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 10 months ago.

The security key (sometimes called a network key, a passphrase, or a network password) should be listed nearby. Different router manufacturers have different settings pages. It is what you set up as your 'password' on your router or look on the bottom of the router if you

have not already set one yourself. It should be on a label there.

Let me know how you would like to proceed. Most Arris is a modem/router in one, depending on the model.

Can you send me the exact arris model and exact netgear router model if you still need help? Until then,

enter your password ***** 'network security key' comes up and it should allow you to connect.

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