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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I am trying to go to factory settings because my tablet is

Customer Question

I am trying to go to factory settings because my tablet is locked. I followed the guidance and I get the android with a warning sign with an exclamation. It then turns on and it is still locked
JA: Just to clarify, what's the exact make and model of your tablet computer?
Customer: How do I find it, it's 3 try old
JA: What happened right before this popped up?
Customer: I got the recovery menu
JA: What troubleshooting have you tried?
Customer: Press off
Press on an volume up until logo
Release on/off when logo appears
Menu pops up
Pressed recovery
JA: Anything else you want the network expert to know before I connect you?
Customer: No
Submitted: 11 months ago.
Category: Networking
Expert:  Josh replied 11 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 11 months ago.

What is the make/model of your tablet?