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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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WRT54GS7.2 i can not access the router using I

Customer Question

WRT54GS7.2 i can not access the router using I do not have the installation CC name is Charlie
JA: Have you tried "power cycling" your router -- unplugging it and letting it rest for about ten seconds?
Customer: Yes
JA: What happened right before this popped up?
Customer: I was getting out on the internet then could not. Unplug internet privoder reset it then unplug router and reset it. So now i am using my mac lapton and it seems like now it is working
JA: What troubleshooting have you tried?
Customer: I tried to get into the router but do not know the user name nor password
JA: Anything else you want the network expert to know before I connect you?
Customer: Since i have misplace the setup CD need to set up user name and password
Submitted: 1 year ago.
Category: Networking
Expert:  Pete replied 1 year ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 1 year ago.

Is the computer connected to the router using a network cable?