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Mike the Mac Medic
Mike the Mac Medic, Consultant
Category: Networking
Satisfied Customers: 8994
Experience:  Network consultant for over 20 years.
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I would like to connect my Mac to my TimeCapsule using an

Customer Question

I would like to connect my Mac to my TimeCapsule using an Ethernet cable. My Mac tells me the "Cable Unplugged" when it clearly isn't. I am also using the TimeCapsule as a wireless router connected directly to the cable modem.
JA: How much experience do you have with this particular machine?
Customer: Quite a bit. I have had my Mac connected via Ethernet for years. Recently I started to get this error message of "Cable Unplugged". I suspect it has to do with an Os X upgrade. I currently use El Capitan Version 10.11.06
JA: Have you installed any updates recently?
Customer: Yes. As recently as today.
JA: What troubleshooting have you tried?
Customer: The "Assist me..." tab under Network on the System Preferences screen.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No
Submitted: 10 months ago.
Category: Networking
Expert:  bbao replied 10 months ago.

Hello There. I am Bing and I look forward to helping you with your issue today.

Expert:  bbao replied 10 months ago.

May I know the model, generation and version of your TimeCapsule?

Expert:  Mike the Mac Medic replied 10 months ago.

Why do you want to connect it by ethernet if it is already connected to your network? It actually is your network...

Expert:  Mike the Mac Medic replied 10 months ago.

If you are using the Time Capsule as your WIFI router you do not have to connect it directly to your computer, it is already on your network and can be accessed that way.

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