Networking

Ask Computer Networking Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Networking

I'm trying to set up my new Linksys range extender and its a

Customer Question
Hi! I'm trying to set up...
Hi!
I'm trying to set up my new Linksys range extender and its a nightmare :)
Model: RE6500
Serial No: 14S10P01608737
MAC:###-##-####E1
Modem: Xfinity
Step 4 of set up: Connect the range extender to phone or tablet....
*Done :)
Step 5 of set up: Launch set by via http://extender.linksys.com
* Done :)
At this point, I get to the set up screen, choose the extender and then absolutely nothing happens. The trouble shooting questions on the guide say to make sure I'm connected to the extender and I am and then refresh the browser. I did this step at least 12 times and absolutely nothing.
suggestions? :)
thanks!!!
Submitted: 1 year ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 4 minutes by:
8/27/2016
Network Technician: Byron, PC Support Tech replied 1 year ago
Byron
Byron, PC Support Tech
Category: Networking
Satisfied Customers: 2,976
Experience: CCNA, A+, MCSE 11 years at a large law firm.
Verified

Hi. My name is***** you for your question. When the extender is plugged in to power it starts to broadcast its own wireless network

Linksys Extender Setup – xxx, where xxx are the last three (3) characters of the range extender’s MAC address.

Do you see that network showing up on a wireless laptop, phone or tablet?

Ask Your Own Networking Question
Customer reply replied 1 year ago
i'm connected to it - using my phone.
Network Technician: Byron, PC Support Tech replied 1 year ago

Ok. It would be better to use a laptop but if that's all that's available we'll try to make it work.

What browser are you using on the phone?

Ask Your Own Networking Question
Customer reply replied 1 year ago
its an android, using google to access extender.linksys.com
no laptop available
Network Technician: Byron, PC Support Tech replied 1 year ago

Do you get the the screen that says "Welcome to RE6500 Setup" ?

Ask Your Own Networking Question
Customer reply replied 1 year ago
Although my phone shows I am connected to the extender, the screen shows:
You're not connected to the range extender's network.
Network Technician: Byron, PC Support Tech replied 1 year ago

If in the list of wireless networks on your phone it says your connected to Linksys Extender Setup – xxx

open the browser and enter either http://extender.linksys.com or 192.168.1.1 in the Address bar

Ask Your Own Networking Question
Network Technician: Byron, PC Support Tech replied 1 year ago

Yes, what? Did you reach the setup page?

Ask Your Own Networking Question
Customer reply replied 1 year ago
negative
Network Technician: IT Miro, Computer Scientist replied 1 year ago
IT Miro
IT Miro, Computer Scientist
Category: Networking
Satisfied Customers: 3,245
Experience: Bachelor's Degree in Information Technology, Microsoft Certified Professional
Verified

Hello! My name is*****
I am a certified computer professional who will assist you with the problem you described.

It looks like the previous Expert is not available any more. I can continue assisting you.
Please tell me if you have a computer you can use to set up the extender?

I am awaiting your reply.

Thanks,
IT Miro

Ask Your Own Networking Question
Network Technician: IT Miro, Computer Scientist replied 1 year ago

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Ask Your Own Networking Question
Ask Claws224 Your Own Question
Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
1,256 Satisfied Customers
Experience: IEEE, Microsoft

Claws224 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

2,976 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

447 satisfied customers

Certified Networking expert with over 10 years experience.

A. Stevens

A. Stevens

Network Administrator

428 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Networking Questions
I forgot my WiFi pass word how do I get it. About 8 months
I forgot my WiFi pass word how do I get it JA: When did you last change your Wi-Fi password? Customer: about 8 months ago JA: Have you connected to this Wi-Fi network from a laptop or desktop (either … read more
Byron
Byron
PC Support Tech
2,976 satisfied customers
My wifi wont accept my roku box to stream? Says message
my wifi wont accept my roku box to stream? JA: What does your TV screen look like when you try to connect your digital media player? Is there anything at all displayed? Customer: says message error an… read more
Byron
Byron
PC Support Tech
2,976 satisfied customers
I have Century Link wireless for my computer. I purchased a
I have Century Link wireless for my computer. I purchased a Samsung tablet and having problems connecting with Wi-Fi using my password ***** have for my computer. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
431 satisfied customers
Said password not right. Dir820l. I had it working before
Anything else you want the Network Expert to know before I connect you?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,254 satisfied customers
I cannot get online. My dlink. Taken out the blue wire for a
taken out the blue wire for a bit and have taken out the electrical cord for a bit … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,254 satisfied customers
Have attached the yellow cord to modem and computer - it is
Have attached the yellow cord to modem and computer - it is a long time since my modem has forgotten it has to work. Used to key in http//192.1.1 and it would bring up D Link. Then I would key in my U… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
507 satisfied customers
Since the latest windows update my computer will not talk to
since the latest windows update my computer will not talk to my printer. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,318 satisfied customers
I bought a computer in 4-15. I also bought Office and
I bought a computer in 4-15. I also bought Office and wireless remote router for the computer. It also has windows 10 program. Everything was working fine until about 12-6-17 when i had an update from… read more
Sheri Treppeda
Sheri Treppeda
Bachelor\u0027s Degree
20 satisfied customers
I had time warner cable and spectrum bought them out i had
i had time warner cable and spectrum bought them out i had install new cable modem and some other boxes but my wireless router won't connect now i can can see 100mps but can't connect i need to change… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,254 satisfied customers
I have forgotten the password for my wifi (S/N
I have forgotten the password ***** my wifi (S/N CVR01K520213). Can you tell me what the password ***** ***** the guest password?… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
A technician came out yesterday and changed more modem,
A technician came out yesterday and changed more modem, supp[osedly to a faster one. After this, I tried to get into WIFI in my apple iPad, and found that the WI FI Network Name has changed to … read more
Cody
Cody
Computer Science
1,588 satisfied customers
I'm visiting my mother and need to get onto her wifi as well
Hi, I'm visiting my mother and need to get onto her wifi as well as to set up her Kindle which I got her for Christmas but she can't remember her login for her Netgear router. I can't remember how to … read more
Cody
Cody
Computer Science
1,588 satisfied customers
I forgot my password. I am installing a doorbell camera.and
i am installing a doorbell camera.and it wants my password ***** the wifi i have … read more
Byron
Byron
PC Support Tech
2,976 satisfied customers
Actually my concern is about my asus router RT-N12HP i
Hi Pearl! Actually my concern is about my asus router RT-N12HP i forgot my username and password ***** cannot change wifi password … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have wi-fi router TP-Link TL-WR842ND(RU). I have changed
Hi! I have wi-fi router TP-Link TL-WR842ND(RU). I have changed firmware to OpenWRT 15.05.1 Chaos Calmer. Now I can't access Web Interface . Also devices don't see my wi-fi network. What configuration … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
90 satisfied customers
I have a ac1750 wifi router that I cannot get to hook up
I have a ac1750 wifi router that I cannot get to hook up with my internet modem … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
46 satisfied customers
I do not know guest password, Cisco, Don't know what to try,
I do not know guest password JA: Who makes your router? Customer: Cisco JA: What have you tried so far? Customer: Don't know what to try JA: The Network Technician will be able to walk you through tha… read more
Byron
Byron
PC Support Tech
2,976 satisfied customers
How do I change my password to my wifi router? I didn't.
I didn't. it's not protected and my default should be admin admin but it's not … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
426 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x