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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I have a Toshiba LCD TV/DVD Model 19LV505. Xfinity upgraded

Customer Question

I have a Toshiba LCD TV/DVD Model 19LV505. Xfinity upgraded my modem. Now player will not accept my network password. I keep on receiving message that "connection is failed". And yes I have used proper case when entering network password. I have tried resetting modem, player etc. My phones and computers are all set up with new modem/network connections so problem is not with Xfinity but with Toshiba. I have gone to online forums and tried all viable "fix-its". HELP!!!!!!!
Submitted: 11 months ago.
Category: Networking
Expert:  Jason Jones replied 11 months ago.

I am the person that will be helping you today.

May I ask for the brand and model name of your wireless router or your wireless modem?

Once I have the above requested information, I will be able to give you the correct answer.

I look forward to your response,