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Pete, Networking Engineer
Category: Networking
Satisfied Customers: 17649
Experience:  CISCO Certified Networking Engineer
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This issue with my Netgear Ext WN3500RP If you have Access

Customer Question

this issue with my Netgear Ext WN3500RP If you have Access Control List (ACL) enabled in your router, please make sure you have added below MAC address into your router's Access Control List (ACL).
JA: How much experience do you have with this particular Netgear router?
Customer: not much
JA: What troubleshooting have you tried?
Customer: turning on/off, running ethernet via extentder, rest etc etc
JA: The network expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 1 year ago.
Category: Networking
Expert:  Pete replied 1 year ago.

Hi there,

If your router MAC filter is enabled, then wireless devices will not be able to get an IP address from your WN3500RP.

To allow wireless devices to access the Internet through your WN3500RP, you must add the translated MAC address into the router.
To get the translated MAC address:

  • Disable the MAC filter on your router.
  • Power on the WN3500RP and connect all of your wireless devices to the WN3500RP.
  • Make sure that the Link Rate LED remains lit.
  • Log in to your router and check the attached devices on the Attached Devices screen. Add any MAC addresses that begin with 02:0F:B5 into your router's MAC filter table.

Let me know if that works?


Customer: replied 1 year ago.
I am using DSL-2750B D-Link. Please advice where on the interface can I access "Attached Device Screen" ?
Expert:  Pete replied 1 year ago.

What menu options are showing on your interface?

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